Payment Policy

Payment Policy

Thank you for choosing to shop with HomeCareHubShop! We are committed to providing you with a seamless and secure shopping experience. Below is a detailed overview of our Payment Policy to ensure transparency and ease when making a purchase.

1. Accepted Payment Methods

We offer a variety of secure payment options to make your shopping experience as convenient as possible. You can pay for your orders using the following methods:

• Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
• PayPal: For added convenience and security, we accept payments via PayPal.
• Apple Pay: If you’re using a compatible device, you can pay easily using Apple Pay.
• Google Pay: For Android users, we also offer Google Pay as a secure payment option.
• Shop Pay: We support Shop Pay for faster checkout and payment processing.
• Bank Transfers: In some cases, we may accept bank transfers. Please contact our customer service team for more information if you wish to use this method.

Note: We do not accept cash on delivery (COD) or checks at this time.

2. Payment Security

Your security is our priority. We use industry-standard encryption technology (SSL) to protect your personal and payment information during transactions. All payments processed on our site are secure and handled through trusted, PCI-compliant payment gateways, ensuring that your data remains safe.

• Encrypted Transactions: All credit card details and sensitive data are encrypted to protect your privacy.
• Fraud Prevention: We actively monitor for fraudulent activity to ensure safe and secure transactions. We may contact you for verification if any unusual activity is detected.

3. Pricing & Currency

• Currency: All prices displayed on HomeCareHubShop are in the local currency of the country you are purchasing from (e.g., USD for the United States, EUR for European countries, etc.).
• Taxes & Fees: Applicable sales tax will be added at checkout based on your shipping address. For international orders, customs duties, taxes, or additional fees may be charged by your local customs authorities. These fees are the responsibility of the customer and are not included in the product price or shipping costs.
• Pricing Changes: We reserve the right to change the pricing of products without prior notice. Prices are updated periodically, and any changes will apply to new orders only. However, if you have already placed an order, the price you agreed to at checkout will be honored.

4. Order Payment Authorization

Once your order is placed, your payment will be processed immediately. We will authorize your payment method to ensure that funds are available to complete the purchase. If for any reason the payment cannot be authorized (e.g., insufficient funds, expired card, etc.), your order will not be processed, and we will notify you to update your payment details.

• Pending Authorization: If a payment is pending authorization or approval, we may delay processing or shipping your order until we have received confirmation of payment.
• Failed Payments: If your payment fails, we will attempt to notify you via email or phone so you can provide an alternative payment method. If the issue is not resolved within a specified period, your order may be canceled.

5. Payment for International Orders

For international orders, please ensure that the payment method you use supports international transactions. If there are any issues with processing your payment for orders outside your home country, our customer service team will reach out to assist you.

Additionally, for international customers, customs duties and taxes may apply upon delivery. These charges are the responsibility of the customer and are not covered by HomeCareHubShop.

6. Order Confirmation & Receipts

After completing your order and payment, you will receive an order confirmation email with the details of your purchase. This email will include:

• Your order number
• A summary of the items purchased
• The total cost (including taxes and shipping)
• Payment method used

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

7. Refunds & Cancellations

If you need to cancel or modify your order, please contact us as soon as possible. We process orders quickly, and while we make every effort to accommodate changes, cancellations may not be possible once an order has been shipped.

In the event of a refund, the original payment method will be credited, minus any applicable shipping fees (if applicable). For more information on returns and refunds, please refer to our Return & Refund Policy.

8. Payment Disputes

If you believe a charge on your account was made in error or there is an issue with your payment, please contact our customer service team within 30 days of the transaction. We will investigate the issue and work with you to resolve it.