Terms and Conditions

Terms and Conditions

Welcome to HomeCareHubShop! These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully before making a purchase or using our services.

1. General Information

HomeCareHubShop is an online retailer specializing in household products, cleaning supplies, and home care essentials. Our services are available to customers worldwide, and the following Terms and Conditions apply to all transactions made on our website.

2. Acceptance of Terms

By accessing or using HomeCareHubShop's website, you agree to these Terms and Conditions. If you do not agree to these terms, please do not use our website or services. We reserve the right to modify or update these Terms and Conditions at any time, and such changes will be effective immediately upon posting to this page. Please check this page regularly for updates.

3. Account Registration

To place an order on our website, you may be required to create an account. When registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account.

• Account Security: You agree to notify us immediately of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Orders and Payment

• Placing an Order: When you place an order on HomeCareHubShop, you make an offer to purchase the products in your cart. We reserve the right to accept or reject your order for any reason, including if the product is out of stock, pricing errors, or suspected fraud.
• Order Confirmation: After you place your order, you will receive an order confirmation email. This email confirms that we have received your order, but does not constitute acceptance of your offer. Your order is considered accepted when we process and ship your items.
• Payment: We accept various payment methods as outlined in our Payment Policy. By submitting your payment information, you authorize us to charge the total order amount to your selected payment method.

5. Pricing and Availability

• Pricing: Prices on our website are displayed in the local currency of the region where you are purchasing. Prices are subject to change without notice. We make every effort to ensure the accuracy of prices listed on our website, but errors may occasionally occur. If we find an error in the price of an item you have ordered, we will notify you before processing your order and give you the option to proceed at the correct price or cancel the order.
• Availability: While we strive to keep our inventory up-to-date, product availability may change unexpectedly. In the event that an item you order is out of stock, we will notify you promptly and offer alternative solutions (such as backordering, a similar product, or cancellation of the item).

6. Shipping and Delivery

• Shipping Policy: All orders are subject to our Shipping Policy, which includes delivery times, shipping fees, and international shipping details. Delivery times are estimates and may vary depending on the destination and shipping carrier.
• Shipping Charges: Shipping charges are calculated based on the shipping method, weight, and destination of your order. Free shipping promotions may apply based on order totals or special offers.
• Risk of Loss: Once your order is delivered to the carrier, the risk of loss or damage is transferred to you. Please ensure your shipping address is correct to avoid delivery issues.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return most products within 30 days for a full refund or exchange, subject to our Return & Refund Policy. Some items may not be eligible for return or may incur restocking fees, as detailed in the return instructions.

• Refund Processing: Refunds will be issued to the original payment method used for the purchase. Shipping fees are non-refundable unless the return is due to an error on our part.

8. Product Information and Accuracy

We make every effort to provide accurate product descriptions, images, and pricing information on our website. However, we do not guarantee that all product descriptions, images, or prices are accurate, complete, reliable, or error-free.

• Product Availability: Product images and descriptions are intended for general guidance. Actual products may differ slightly in color, size, or appearance.
• Product Use: Always follow the manufacturer’s instructions and safety guidelines for any products purchased from HomeCareHubShop.

9. Intellectual Property

• Ownership: All content on the HomeCareHubShop website, including text, images, logos, graphics, videos, and software, is owned by or licensed to HomeCareHubShop and is protected by copyright and intellectual property laws.
• Use of Content: You may not use, reproduce, or distribute any content from our website without our prior written consent.

10. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law, HomeCareHubShop is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or the purchase of products, including, but not limited to, lost profits, loss of data, or business interruption.

• Product Liability: HomeCareHubShop's total liability for any claim related to the sale of products is limited to the amount you paid for the product in question.

12. Indemnification

You agree to indemnify and hold HomeCareHubShop, its officers, employees, agents, and affiliates harmless from any claims, liabilities, damages, or expenses arising from your use of the website, your purchase of products, or any violation of these Terms and Conditions.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which HomeCareHubShop is based. Any disputes will be resolved in the appropriate courts located in that jurisdiction.

14. Dispute Resolution

In the event of a dispute, we encourage you to contact our customer service team to attempt to resolve the issue. If the dispute cannot be resolved amicably, it will be subject to binding arbitration or other dispute resolution methods as specified by applicable law.