Privacy & Policy

Privacy Policy

At HomeCareHubShop, we take your privacy and data security seriously. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, make a purchase, or interact with us in other ways. By using our website and services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide you with the best possible shopping experience. This may include:

• Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, shipping and billing address, phone number, and payment details.
• Payment Information: We collect payment details such as credit card numbers, billing addresses, and payment method information to process your orders.
• Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device information, and browsing history when you visit our website to help us improve our services and user experience.

2. How We Use Your Information

We use the information we collect to:

• Process Orders: To fulfill and deliver your orders, process payments, and provide customer support.
• Improve User Experience: To personalize your shopping experience and recommend products that may interest you.
• Communicate with You: To send order updates, promotional offers, newsletters, and other important information related to your account or our products.
• Customer Support: To respond to your inquiries, provide assistance, and resolve any issues or concerns.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive data such as credit card information during transmission.
• Secure Servers: Your information is stored on secure servers protected by firewalls and other security measures.
• Restricted Access: Only authorized personnel have access to your personal information, and they are required to maintain confidentiality.

While we take steps to protect your information, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following cases:

• Service Providers: We may share your information with service providers who assist in processing payments, fulfilling orders, and delivering products. These providers are contractually obligated to use your data only for the purpose of providing their services to us.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device that allow us to remember your preferences and enhance your experience on our site.

You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

6. Your Data Protection Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain legal restrictions.
• Opt-Out: You can opt out of receiving promotional emails and newsletters by following the unsubscribe instructions in the emails or by contacting us directly.

To exercise these rights or if you have any concerns about how we handle your data, please contact us at support@homecarehubshop.com.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: support@homecarehubshop.com